Just as IT has become ubiquitous in businesses, the roles and responsibilities of IT support staff are also very important. At the most basic level, IT support is a broad term that encompasses any form of support for technology-related services and products. This means that IT support staff are just as responsible for installing new security software as they are for helping clueless employees who lose their passwords.
At the same time, effective IT support solutions provide employees with the resources to quickly resolve issues and get back to work. Employees can get anytime, anywhere IT support and count on a fast and reliable resolution. This results in improved employee productivity, as well as increased job satisfaction and engagement.
In KMU Informatik Support you can increase your business success with the help of intelligent IT solutions. Organizations are constantly looking for new ways to improve their business processes, flexibility, security and productivity. KMU Informatik Support as your trusted advisor supports you in these daily challenges.
From consulting and implementation of large projects to the configuration of individual PCs, KMU Informatik Support combines services and expert knowledge to equip your company for your specific IT requirements.
One of the most pressing issues for IT managers today is the need to improve operational efficiency. As you deploy new IT solutions to take advantage of new market trends, you need to ensure that scaling to these new load plans is as easy as possible. When Trusted Advisor uses their expertise and skills to coordinate your company’s IT services and resources, KMU Informatik Support help you reallocate your existing resources to focus on functions and practices more suited to the needs of your core business. This may involve changing your team’s skills or reassigning staff to new positions.
An IT infrastructure that has grown organically tends to become more confusing and prone to failure. Inadequate documentation and a lack of overview of running applications and their services mean that the dependencies of the components are unclear, which makes it difficult to localize sources of error. Time to take stock!
KMU Informatik Support invest expertise and time in an infrastructure analysis, in return you get excellent results and can benefit from the further development of your company. We would be happy to present the exact range of functions and the details of an infrastructure analysis to you in a personal meeting.
Office 365 Support is a suite of cloud-based office productivity applications and services offered by Microsoft Corporation or its affiliates (collectively “Microsoft”) and made available by KMU Informatik Support to you for access and use on a subscription basis. Services include Exchange Online hosted email for business, additional online storage with OneDrive for Business and Skype for Business web conferencing.
Trust our experts to advise you on your business telephony. Telephone systems for SMEs have evolved over the years, KMU Informatik Support Technologies has always kept its head start in commercial telecommunications.
Our IP telephony solutions, telephony networks and certainly, our most complete telecommunications services are offered to you in order to meet all of your business requirements in terms of telephones and related telecom products. We offer you the unified communications solutions you need in your business!
IT has become strategic within companies, large accounts as SMEs. IT support, which consists of managing user requests, IT incidents and breakdowns, requires resources and skills that small structures cannot always develop internally. With a know-how validated by more than 35 years of experience in user assistance, KMU Informatik Support supports SMEs in the management, optimization and maintenance of their infrastructure via its IT support outsourcing offer.
